TechGear INC - PDF Converter Privacy Policy

Effective Date: February 18, 2024

Thank you for using PDF Converter by TechGear INC ("PDF Converter," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our iPhone and iPad application ("App").

1. Information We Collect

When you use PDF Converter, we may collect the following types of information:

• Usage Information: Details about your interactions with the App, including features used, frequency, and duration of activities.
• Device Information: Information such as your device model, operating system version, unique device identifiers (e.g., Firebase Instance IDs), and network details.
• Local Network Information: Data related to local network activity when transferring files between devices.
• Files & Documents: PDFs, images, and other files stored in the app are saved locally on your device and are not uploaded to our servers.
• Information You Provide: Any details you submit directly, such as when contacting customer support or submitting feedback via email.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve the App.
• To personalize the user experience.
• To respond to inquiries and provide customer support.
• To analyze usage patterns and improve app performance.
• To measure advertising effectiveness (via tools like Firebase Analytics and Facebook Ads Manager).
• To detect, prevent, and address security or technical issues.
• To comply with applicable laws and regulations.

3. Sharing of Your Information

We do not sell your personal data. However, we may share certain information in the following cases:

• With service providerswho assist us with hosting, analytics, advertising, and support.
• With affiliates or subsidiariesas part of business operations.
• During business transfers, mergers, or acquisitions.

We may also share aggregated or anonymized data that does not personally identify users.

4. Your Choices & Data Control

You have full control over your data:

• You may disable permissions (such as location access) via your device settings.
• You may decline to provide certain information, but this may limit app functionality.
• You may delete the app at any time, which automatically removes all stored data from your device.

5. Data Storage & Deletion Policy

Files are stored locallyon your device. We do notstore files on our servers.

We only access PDFsfrom Google Drive, Dropbox, OneDrive, and iCloudto display within the app.

If youdelete the app,all stored data is permanently erased and cannot be recovered.

6. Security Measures

We take reasonable precautions to protect your data against unauthorized access, misuse, or loss. However, no online system can be 100% secure, so users should take care when sharing personal information.

7. App Features

Core Features:

Create PDFs, Folders, and Text Files

Scan & Create PDFs

Add Files & Photos

Cloud Access: Google Drive, OneDrive, Dropbox, iCloud

Wi-Fi File Transfer

File Management: Sort, Move, Group, Filter, Delete

Editing & Annotation:

Open & Edit Images (Crop, Rotate, Filters, Delete)

OCR (Extract Text from Images)

Sign, Smudge, Markup, e-Signatures

Merge, Split, Compress, Rotate, Delete Pages

Add Watermark & Links

Conversion Tools:

Convert From PDF: PDF to Word, Excel, PPT, EPUB, SVG, JPG, PNG

Convert To PDF: Word, Excel, EPUB, PPT, DJVU, MOBI, Photos, Contacts, Clipboard

Other Features

Fill & Manage Forms

Page Numbering & Organization

Math Solutions & Web Summaries

OCR & Video-to-Audio Conversion

Cloud Download & In-App Browser

8. Support & Analytics

• Customer Support: Users can contact us via email for queries or suggestions.
• Analytics: We use Firebase and other analytics tools to enhance app performance and user experience.
• Third-Party APIOur app integrates third-party APIs for additional functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be posted within the App. The "Effective Date" at the top indicates when the policy was last revised.

10. Contact Us

If you have any questions or concerns, reach out to us at:

• Email: appledev650@gmail.com
• Mailing Address:4111 Reedland Circle, San Ramon, CA 94582

Thank you for using PDF Converter by TechGear INC!